Customer Service Training 101: Quick and Easy Techniques That Get Great Results | AMACOM

Customer Service Training 101: Quick and Easy Techniques That Get Great Results Kitap Açıklaması: If their interactions with you and your employees were the only things your customers knew about your business, what would they say about it? Would they use descriptions such as uninformed," "rude," "hot-tempered," "uncaring"? For your customer, nothing else represents your business more than your employees