HBR's 10 Must Reads on Trust : (with bonus article Begin with Trust by Frances X. Frei and Anne Mo | Harvard Business Review Press

HBR's 10 Must Reads on Trust : (with bonus article Begin with Trust by Frances X. Frei and Anne Mo Kitap Açıklaması: Business success begins with trust.Trust is the basis for all that we do as leaders and as organizations. Employees who trust their employers are more productive and creative. Businesses that earn their customers' trust maintain better relationships and reap better results. Meanwhile, breaches of trust between companies and the public are becoming more frequent-and more costly.If you read nothing else on trust, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you build, maintain, and repair trust, both as a leader and as a company.This book will inspire you to:Develop trust through competence, legitimacy, and impactUnderstand the neuroscience of trustFollow through on your commitments to stakeholdersNegotiate better with an untrustworthy counterpartSee your company through the eyes of your customersRebuild relationships after a breakdown of trustThis collection of articles includes Begin with Trust," by Frances X. Frei and Anne Morriss